---
title: "What Is Case acceptance? Dental Practice Glossary"
description: "Case acceptance is the share of recommended dental treatment that patients agree to schedule or pay for, often measured as a percentage of treatment presented."
url: https://joncopeland.multisites.ai/glossary/case-acceptance
publisher: Copeland Consulting Services
email: drcopeland@joncopelanddds.com
contact: https://joncopeland.multisites.ai/contact
---

Practice management

# Case acceptance

Case acceptance is the share of recommended dental treatment that patients agree to schedule or pay for, often measured as a percentage of treatment presented.

The ADA states that the success of any dental practice is directly related to patients' acceptance of the dentist's treatment recommendations. Case acceptance puts a number on that. Practices often calculate it as treatment accepted divided by treatment presented, in dollars or in cases, but there is no single required formula, so each practice should define its own and use it the same way each month. A low figure can point to many causes, including fees, trust, scheduling or how the [case presentation](https://joncopeland.multisites.ai/glossary/case-presentation) went. The ADA also advises that patients who need more extensive care return within one week to discuss options, since delay makes follow-through less likely.

[Next stepPractice consulting with Dr. Copeland](https://joncopeland.multisites.ai/contact?topic=consulting)

## Related terms

-   [Case presentation](https://joncopeland.multisites.ai/glossary/case-presentation)
-   [Treatment plan](https://joncopeland.multisites.ai/glossary/treatment-plan)
-   [Treatment coordinator](https://joncopeland.multisites.ai/glossary/treatment-coordinator)
-   [Patient financing](https://joncopeland.multisites.ai/glossary/patient-financing)

## Sources

1.  [ADA, Patient Case Presentations](https://www.ada.org/resources/practice/practice-management/case-presentations)
2.  [ADA, Accepted Patient Treatment](https://www.ada.org/resources/practice/practice-management/accepted-treatment)

## Talk with Dr. Copeland

[Contact Dr. Copeland](https://joncopeland.multisites.ai/contact)[Email](mailto:drcopeland@joncopelanddds.com)